The study from NC State's Department of Communication also looked at what contributed to user trust in Facebook.
Communication professor Yang Cheng's findings may help communicators share accurate information more effectively.
Communication and Arabic double-major Trista Acebo, a veteran of the U.S. Marine Corps, is helping other student veterans at NC State navigate the transition to college.
Two communication alumni share advice about navigating a seller's housing market.
NC State communication professor Yang Cheng assessed what would motivate people to use chatbots for mental health services in the wake of a mass shooting.